Noovy — Latest articles

Sustainability In The Hospitality Industry: What's New in 2026?

Written by Akif Aliyev | Oct 16, 2026, 2:15:58 PM

Major shifts have been taking place across the hospitality industry in 2026, and it affects guest expectations, EU regulations, and independent hoteliers alike. The topic is sustainability in the hospitality industry, and the regulatory grounds that govern what hotels can claim or not.

For the past decade, eco-tourism has seen an explosion in popularity. As it stands, Europe dominates the eco-tourism and sustainable travel market, accounting for a whopping 38% share of a global market valued at over €100 billion (Fortune Business Insights, 2026). But the EU is now asking; how much of these properties actually meet the standards of an eco-hotel?

Up until now, hotels carried very little risk by claiming sustainability, but new laws now prohibit claims that cannot be scientifically substantiated. This comes at a time where energy bills continue to soar, corporate buyers increasingly demand data before placing business, and lenders are starting to price building energy performance into their legal terms, pushing independent hoteliers into a tough situation.

Most published market insight guides focus on what large hotels do, but this is written for the independent hoteliers caught in the mix. This article contains a breakdown of what is driving the change in European sustainable tourism, what the common measures cost, and what this can mean for an independent hotelier five years down the line. Combined with hotel management best practices, read on to discover how eco-tourism in Europe looks in 2026.

Ready to improve the carbon footprint of your hotel? Noovy’s cloud based hotel management system reduces the need for clunky legacy servers and strenuous labour. Book a free demo today!

Table of Contents

What Is Sustainability in the Hospitality Industry?

What Changed in 2026: From Marketing Claim to Legal One

What's Actually Driving the Shift

Sustainable Hotel Practices That Work at Independent Scale

Sustainable Hotel Design and Retrofit

What It Costs and What It Returns

The Greenwashing Risk

How Can Hotels Be More Sustainable? Where to Start

Sustainability in Hospitality: Wrap-Up

Frequently Asked Questions

What Is Sustainability in the Hospitality Industry?

Sustainability in the hospitality industry is the practice of operating a business in a way that limits environmental impact, supports the local economy and still remains commercially viable over time. Hospitality sustainability covers energy, water, waste, inventory and the building itself.

The spectrum of sustainable hospitality can be broken down into three parts:

  • Environmental: Energy management, water conservation, waste reduction, compostable and reusable inventory, eco-friendly architecture and more.
  • Social: Local employment, fair labour and welfare coverage, local community partnerships, cultural and historical preservation, ethical inventory sourcing.
  • Economic: Operating cost reduction, sustained market appeal, risk mitigation against natural and manmade crises, long term asset value and more.

Most hotels are still stuck focusing solely on the environmental concerns with sustainability, whilst the full picture forms a circular business model that helps make sustainability feasible in the first place. Local employment, local suppliers, and money that stays in the local economy.

The key approach for independent hotels is not to fix everything at once, but to identify what is feasible and achievable at the hotel size, property, and with the capital and control they have.

What Changed in 2026: From Marketing To Legal

The most decisive change of 2026 in the EU and EEA, is that environmental claims will now require legal and scientific substantiation. This means that a hotel describing itself as an eco-friendly property will need to show what exactly sits behind that description.

This is a strong inversion from the past decade, where eco-tourism existed largely as a marketing strategy rather than a governed transition. As of 2026, hotels can now only claim what they can evidence, which is why for independent hotels, the first practical task is an audit and removal of all unsubstantiated claims.

The second largest change taking place is much slower in action, but larger in impact. The revised Energy Performance of Building Directive (EPBD, EU/2024/1275), required each EU member state to conduct national transposition by May 2026. This is when each country writes the energy performance obligations into their own national laws.

The aim is to create a fully decarbonised EU building stock by 2050, and for independent hoteliers managing an older European property, the time to plan is now:

  • Capital Planning: The largest hurdle to decarbonising a property is the vast amounts of capital some properties need to invest. From triple glazed windows to wall insulation, energy friendly HVAC to waste disposal, going green isn't cheap.
  • Mandatory Energy Auditing: Hotels meeting or exceeding a certain size threshold will be subject to mandatory energy performance audits. It’s worth checking as an independent hotel whether your property will be subject to this check or not, rather than assuming it doesn't apply.
  • Government Support: Luckily, independent hotels can receive grants, subsidies, and technical improvements for sustainability measures under the EPBD and other national frameworks. Most funding schemes are specific to the national or regional level of the respective EU country (European Commission, 2025).

None of this should stoke fear in an independent hotelier, because the return on investment is equally as vast. Controlled scheduling of improvements for the upcoming years is the best approach to meeting legal obligations in a feasible manner without damaging guest experience.

What's Actually Driving the Shift

The changes in sustainability trends in hospitality industry coverage are driven by four key forces in 2026, and guest demand is only one of them. Arguably, the other three matter more, and they operate on different timescales:

  • EU/EEA Regulation: Legalised procedures are the only changes with fixed dates of ratification and implementation attached. As such, these regulations become legally binding requirements that all independent hoteliers must abide by.
  • Energy Costs: Rising energy bills are described as the biggest challenge by 80% of European hoteliers across ten countries (Statista, 2022). With ongoing energy insecurity and projected inflation, European hospitality is predicted to experience a 3.3% decline in output due to financial difficulties (Science Direct, 2025).
  • Corporate and Agency Buyers: A change that will affect independent hoteliers is that corporate travel programs (both OTA and GDS) are increasingly demanding environmental evidence as a condition for inclusion on top booking lists, further turning sustainability into a commercial qualification rather than just marketing.
  • Capital and Lending: Building condition and energy performance increasingly dictates the commercial valuation of hotels, and the financing terms they are offered by lenders. In fact, a study by the CBRE identified that 71% of lenders simply refuse to finance assets failing to meet energy efficiency standards, or lacking reliable green certifications unless a funded retrofit plan is in place (Taylor & Francies, 2025).

As an honest reading, independent hoteliers should be primarily concerned with the first two developments, whilst remaining aware of the latter. A property plan spanning two years of improvements should help meet regulations and energy costs.

Sustainable Hotel Practices That Work at Independent Scale

Independent hotel practices can be cleanly divided into guest facing services and operational costs, with both overlapping far less than some may suggest.

In older European properties, the main price tag is heating and hot water, which is why sustainable hotel technology such as energy efficient appliances and climate control matter more than the fancy soaps you stack on the bathroom shelf.

Key improvement avenues that an independent hotel can work on today include:

  • Hotel Management Systems: Up to 28% of the European hotel market share still relies on energy inefficient legacy systems (Fortune Business Insights, 2026), but that trend is changing. Migration towards cloud based hotel management is projected to grow 9.17% annually (Mordor Intelligence, 2025), bringing with it cheaper IT bills, less energy consumption, and stronger data security.
  • Heating and Controls: Air conditioning accounts for nearly half of all energy consumed by a hotel (UNWTO, 2026). Modern climate control provides occupancy-based room controls that help reduce energy wastage. Where permitted, older properties can also improve insulation through walls and triple glazed windows.
  • Smart Lighting: Retrofitting all older lights with LED and installing corridor sensors can help cut down on unnecessary lighting. This is achievable at any size, and usually has the shortest payback period of any improvement.
  • Water: Low-flow tap fixtures help reduce guest water wastage, but the biggest culprit is usually laundry, accounting for 16% or more of water usage (Hotel Tech Report, 2026). Sustainable housekeeping opt-out programs and weekly laundry runs help cut on water wastage. Combined with modern housekeeping automation, the operational side can see a massive improvement in function.
  • Waste and Single-Use: A 200 room hotel can use up to 300,000 items of single-use plastic every month (Elkay, 2026). Refillable amenities, water filling stations, and packaging reduction with suppliers makes a difference in waste management.
  • Food & Procurement: Hotels account for up to 10% of all commercial food waste (Hotel Management Network, 2024). Local sourcing and partnerships, planned orders, and calculating surplus help make eco-marketability a reality.

These are real green practices that an independent hotel can implement to stay atop of the hospitality industry without even speaking about solar panels, green roofs, and fancy architectural designs, yet most articles tend to skip on the feasible.

Sustainable Hotel Design and Retrofit

Guidelines for sustainable hotel design are almost entirely written for new builds, which is why so little of it is usable in the context of old European properties. In fact, up to 77% of hotels in Europe are independently owned, and situated in multi-generational properties that often do not meet new sustainability standards (Euronews, 2023).

With this in mind, the conversation about sustainable design should shift towards retrofitting. This is the process of adding new features and improvements to an existing structure, instead of demolishing and building from scratch. Some examples include:

  • Window Glazing: In the UK alone, more than 24% of a property’s heat is lost through poor window glazing (GGF, 2023), resulting in exorbitant energy bills. Retrofitting double or triple glazed windows significantly improves heat retention in a hotel and reduces the need for constantly topping up lost heat during winter months.
  • Wall and Loft Insulation: Up to 25% of heat is lost through an uninsulated roof and 35% through uninsulated walls respectively (Energy Saving Trust, 2026), further decimating energy bills for older properties. Simple internal wall insulation methods can help drastically offset energy and heating wastage.
  • Lighting & Climate Control: Modern in-room hotel technology for climate and light control helps further cut down on unnecessary amenity usage whilst having a minimal impact on the guest experience.
  • Minor Repairs: Replacing drafty window panes, plugging up door panel gaps, and adding covers to mailboxes can help improve heat retention in a property significantly.

There is a distinction to make here between hotel owners and leasers. An owner is making an investment into the asset they own, while a leaseholder is making an improvement to a building they don’t own. In the latter case, it’s important to identify who’s responsibility the investment is.

What It Costs and What It Returns

Most guidelines on sustainable practices in hospitality industry settings fall short of explaining the associated costs and return on investment. Here is a breakdown of where these costs sit in 2026, based on a 40 room independent hotel in Europe. Keep in mind that these are estimates, and may differ depending on the vendor:

Measure Cost Range Savings Source Payback Period
Cloud Based HMS €5 - €15 (per month) Electricity, IT and regular service costs and manual backups. 6 - 24 Months
LED Lights €4,000 - €15,000 Electricity, and longer replacement cycles. 3 Years
Water Flow Fixtures €3,000 - €8,000 Water, and the energy used to heat. 2 - 4 Years
Smart Heating Controls €2,000 - €10,000 Heating unsold and unoccupied rooms. 1 - 2 Years
Linen Reuse Programme No Significant Costs Water, energy, detergent, labour. Immediate
Refillable Amenities No Significant Costs Consumables and waste handling. Immediate

In any case, the most accurate cost to ROI ratio can be calculated with the prices obtained directly from the vendor of your choice. This can be done by following a simple formula:

The Greenwashing Risk

An unsupported environmental claim on your hotel website is now a riskier liability than ever before. What was once a common marketing practice to situate a business as a sustainable ally, now holds practical consequences due to regulation. In any case, overstating a claim ultimately leads to lost credibility and skeptical guests.

The following task is unglamorous, but should take place before any technology improvements or retrofitting is done to a hotel. It is to read every environmental claim currently published on your hotel website and social channels, then address whether they could be substantiated with clear evidence.

The clearest route for evidence is a hotel sustainability certification via an assessment carried out by an accredited third-party organisation. The cheaper alternative is specific, measured, honest claims about what your hotel actually does, rather than claims that require a scientific basis. For example:

“We replaced all guest room lighting with LED” is better than “Our hotel follows top sustainable energy usage standards”, because the latter requires an audit.

A simple checklist you can follow will take no longer than a single work day, but bring your hotel a much more transparent and inviting image:

  1. List every environmental claim on your website, booking engine, OTA listings and printed material so all claims are centralised for your analysis.
  2. Name the evidence for each claim you can bring. This could be an official measurement, an invoice, a policy, or even a third party certificate.
  3. Remove anything you cannot provide evidence for. This is not a retreat or a loss for the hotel's marketing, but rather making sure there is a transparent and legal basis.
  4. Replace vague claims with specific ones. Dates, quantities and named changes always beat adjectives, because they are transparent.

How Can Hotels Be More Sustainable? Where to Start

With everything discussed, it may seem difficult to decide where to start with improving your hotel's sustainability, so let's break it down into three simple categories:

  • Critical Amenities: Heating, water, climate, waste production and food supply.
  • Hotel Management Software: Transitioning to a modern cloud-based hotel management as a low investment, high return step that also massively improves your hotel operations and efficiency in the long run.
  • Property Improvements: Window glazing, wall and loft insulation, and other steps that require explicit planning permission and larger capital investment.

Before any steps, it’s best to start by measuring your existing hotel metrics. How much does water and heating cost monthly? By establishing this baseline, you can then quantify improvements as both evidence for sustainability, and for your peace of mind.

Here’s our three step plan for segmenting improvements to your hotel to meet sustainability requirements in 2026:

Immediate Fixes: Small Cost, Big Impact

  • Note your energy and water bills properly and establish a baseline.
  • Audit the environmental claims already on your website and make adjustments.
  • Apply heating controls and setback temperatures for unsold rooms.
  • Change any non LED lights to LED lights for minimal electricity usage.

Plan This Year: Budget Based Decisions

  • Low-flow tap fixtures and a laundry strategy review.
  • Measure food waste and apply a thorough reduction strategy.
  • Review existing hotel suppliers and pivot towards local, sustainable partners.

Longer Term: Capital and Ownership Based Decisions

  • Consider wall and loft insulation, window glazing, door replacements, and heating.
  • Review anything else that requires explicit landlord consent or planning permission.

By following these guidelines for small hotel management, an independent manager can cover a wide span of effective improvements well within the hotel budget.

Sustainability in Hospitality: Wrap-Up

There are two main observations worth taking from this analysis of hospitality sustainability trends in 2026, and those are impact and cost. Both of these factors require clean, accurate and reliable data to be evidenced with, and none of that can take place without modern hotel management software.

Why Noovy?

Noovy is one of the most advanced hotel operations management solutions. By automating data collection and organisation, our state of the art hotel tech allows independent hotels to:

  • Collect Real Time Occupancy Data: With full guest profiles, everything from booking dates to preferences, check-ins to check-outs, can be automated and shared across departments, giving the management a full oversight of any pitfalls.
  • Practice Preemptive Sustainability: With live data, teams can work together to create a sustainable environment. Housekeeping only when needed, heating setbacks adjusted at departure, and vacant rooms with amenities switched off.
  • Eliminate Paper Based Operations: Noovy’s entire ecosystem is digital, from its smart check-in tools and guest messaging, to folios and contactless payments, transition to operations that are immediate and secure.

Ready to take on the future of hospitality with confidence? Book a free demo of Noovy's state of the art technology and see how connected operations cut what your property wastes when nobody is in the room!

Frequently Asked Questions